Connected returns
Real-time Refunds
Return eligible payments through connected rails and keep customers informed with clear, trackable refund status.
Why Prospay
A faster path from intention to settlement.
Faster customer resolution
Initiate refunds without relying on disconnected manual processes.
Consistent operational view
Manage the original payment and refund status together.
Programmable controls
Define refund permissions and workflows in your application.
How it works
A simple flow for complex payment operations.
Configure the experience in your product, receive real-time status updates and manage transactions through a connected operational layer.
Select a payment
Reference the original transaction in the dashboard or API.
Create the refund
Set the amount and reason, then submit for processing.
Track completion
Receive status events as the return moves through the relevant rail.
Built around real use cases
Flexible enough for your operating model.
Resolve cancellations and returns more efficiently.
Return deposits or booking payments.
Reverse eligible account-funding transactions.
Build with Prospay
Put real-time refunds to work.
Tell us your markets, currencies and payment flow. We will map the right partner-enabled configuration.